Track your order

As soon as your order ships, we email you a tracking number and a link to follow your parcel to your door. Orders are processed within 1–3 business days, so your tracking email arrives after that.

Can't find the email? Check your spam or promotions folder, and make sure you're looking in the inbox you used at checkout.

Still nothing? Email info@northstepco.com with your order number and we'll send you the tracking details.